I apparently owe twenty pounds to Diamond for insurance cover, even though I cancelled the policy, paid them what was owed over the phone on my card and this was almost three years ago. I write to each company to explain, but the moment I do, the debt seems to be taken up by another company who then make fresh demands for it. I am not worried in the slightest but it does get really annoying! Are all these firms linked in some way? Are they owned by the same people or run by the same directors? It’s just that sometimes, I will receive a letter that seems to be from a solicitor, only to find that the address is the same as one of these collection companies? Is this legal and can it affect my credit rating? Can anyone tell me how this works?
Yes they are all the same company, and i wouldnt let it worry you in the slightest and dont pay them a penny. Tell them to get stuffed and send them the ‘prove it’ letter. Dont ever give them your phone number and dont sign any letters. Here is a draft:-
Please note that I do not acknowledge any debt to your company.
I now require you to supply me with the following:-
A true copy of any alleged agreement between me and (creditor) . You are obliged to supply a copy of any such agreement under the legislation contained within s.78(1) Consumer Credit Act 1974 (s.77(1) for fixed sum credit).
A detailed statement of account showing a complete list of transactions and charges relating to the alleged debt since inception of the alleged agreement. This includes the term prior to your acquisition of the alleged debt. You are obliged to supply this information under the same legislation noted above.
A signed true copy of any deed of assignment relating to the above alleged agreement. You are notified that you are obliged to supply this document, whether you are the original creditor or not, under s.189 of the Consumer Credit Act.
As you will be aware, any credit agreement, which is not properly documented and signed by the customer, is totally unenforceable under the Consumer Credit Act and is therefore a complete defence to any court claim issued. Any legal action you may contemplate will be vigorously defended and contested.
You have until (date) to comply with the above requirements, failing which you will be in default. Furthermore, if you have failed to respond fully after one month you will have committed an offence and will be reported to Trading Standards and The Financial Services Authority.
Semd it by Recorded Delivery and DONT sign it just computer type your name.
It is highly unlikely that they will have this information, these companies are not law obiding they are simply bullies and they shouldnt be allowed to trade in the way they do. I have had dealings with them and they are a nasty bunch, fortunately i got the upper hand!. Why they are bothering with £20.00 we will never know!